Remote support when you need it

Why Agri Link

We pride ourselves on offering our customers an outstanding level of customer service and this system will further boost our award-winning customer experience as we will be able to take a virtual look at any operational software issues and join staff on screen to train or advise on settings.

With roads more congested than ever, fuel costs constantly rising and skilled staff being harder and more expensive to obtain, this new system means we can be working with your team almost before you’ve put the phone down and that is the kind of service we hope all our customers will want to take advantage of.

We decided to launch Agri Link after the team here at Agrimech discovered 91% of all call outs were either setting changes, user error or lack of training. Not only did our customers have to wait for us to arrive, they had to pay for the travel costs and our engineer’s time sitting in their vehicle traveling - we believe this is now an outdated way of working.